People & coordination
Hiring, onboarding, scheduling, employee evaluations, and coaching a team of 20.
A NEW CHAPTER · TOPEKA & SURROUNDING AREA
A people person.
An operations mind.
Ready for what’s next.
Hi, I’m Kassidy Osborne. I’ve grown from sales associate to general manager. Now, I’m looking to bring that experience to a daytime office role.
Leadership experience. Practical skills. A fresh direction.
Kassidy OsbornePeople · Process · Follow-through
Built on real experienceTeam leadership✦Daily operations✦Customer care
01 / A LITTLE ABOUT ME
Experience that
goes beyond
the sales floor.
My background is in retail. My experience is in keeping people and operations moving.
At Shoe Carnival, I’ve worked my way through four roles, taking on greater responsibility in hiring, scheduling, coaching, cash controls, and day-to-day operations.
I’m interested in daytime, office-oriented work in and around Topeka—an opportunity to apply those transferable skills in a new setting and continue learning.
MY NEXT STEPDaytime office work
MY SEARCH AREATopeka & nearby communities
02 / WHAT I BRING
Practical skills.
Everyday impact.
Developed through hands-on responsibility for a store, its team, and its customers.
Accuracy & accountability
Cash handling, deposits, reconciliation, timesheets, inventory procedures, and operational audits.
Service & problem-solving
Customer experience, conflict resolution, daily operational decisions, and team support.
Workplace tools: ADP, Microsoft Excel, Microsoft Word, and email.
03 / MY EXPERIENCE
A track record
of growing.
Four roles. One company.
Progressively greater responsibility.
SHOE CARNIVAL 2017 — PRESENT
Request the full résumé FEB 2025 — PRESENT
General Manager
Salina, Kansas
Lead daily store operations and a team of 20, coordinating staffing, scheduling, training, and customer service.
- Handle timesheets, employee evaluations, and disciplinary matters; communicate with vendors as needed.
- Manage cash controls, deposits, and reconciliation.
- Increased sales by 3% at the Salina store.
MAY 2023 — FEB 2025
General Manager
Wichita, Kansas
Led an operational turnaround at a store facing significant inventory-loss challenges.
- Reduced theft through associate training, audits, and stronger cash and inventory procedures, bringing losses below the assigned budget.
- Increased sales by 3% at the Wichita store.
2020 — MAY 2023
Assistant Manager
Salina, Kansas
Supported scheduling, store operations, and merchandising. Trained and onboarded associates and ran the store in the manager’s absence.
AUG 2017 — 2020
Sales Associate
Salina, Kansas
Built a foundation in customer service and sales, earning a promotion into management.
04 / EDUCATION
Associate degree, Business Management
Brown Mackie College · Salina, KS · 2017
Certificate, Culinary Arts
North Central Kansas Technical College · Hays, KS · 2015
A LITTLE MORE ABOUT ME
Outside of work
I enjoy camping, hiking, and fishing when I have the chance to get outdoors. At home, I like settling in with a puzzle or a diamond art project while watching a good movie, and I always enjoy a good book. I also have two wonderful kids and a husband who take up most of my time.
LET’S TALK ABOUT WHAT’S NEXT
A new role.
A good connection.
Hiring for a daytime office position in the Topeka area?
I’d welcome the chance to connect.
My full résumé is shared directly on request.